In reference to Communicating “pink”: an analysis of the
communication strategies, transparency,
and credibility of breast cancer social
media sites.
Just like many social media objectives breast cancer
organizations also strive to create communities through social media. When
people are going through such a tough time it is important they become familiar
with their organizations and trust in them. They need to see a human face in
the mist of machines and chemicals. That is why it is especially important for
not only cancer organizations to build communities but especially breast
cancer. Breast cancer affects majority women and women are more likely to create
a bond with one another. It is easier for women to share and connect with each
other when they have an organization that brings them together to help them
feel comfortable. From my experience working at a caner hospital breast cancer
gets a large amount of support through races and fundraisers. Not only do a lot
of people come together for breast cancer awareness but they are very active on
social media. Most cancer patients are not hesitant to share their experiences,
struggles and triumphs through their cancer journey. It is with the help of
these cancer organizations that they find place to connect and share their
stories.
However, as the article states these organizations shouldn’t
only create a place for their audience to engage but the organization also has
to become a part of the conversation. One of the reasons these types of non-profits
can be more successful on social media is because they are not trying to sell
customers something, but they are trying to educate and provide services. As
the article says these types of actions on social media bring in donors that
help support the organization and further their cause.
On the other hand, many non-profits can fall short in using
social media because they don’t always see the importance of communications in
a non-profit organization. But they need to remember that social media is one
of the only places where there are no gatekeepers to filter information. Aside
from events, social media is a direct connection to an organization’s intended
publics and gives them the opportunity to show what they stand for without any
filters. This study demonstrates that the most successful breast cancer
organizations are the ones that are also most effective on social media.
Non-profits should not ignore the opportunity to communicate with their
publics. They should learn to embrace it and use social media to its full
advantage, in the correct ways of course.
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